CBI Home Health
- 38 client reviews (1.8★ average)
Care that adapts as needs change.
Track every visit with a sign-in/sign-out log and verify care was actually performed — do not rely on agency self-reporting
Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.
Who this may be right for.
Good fit for
- Clients with straightforward, minimal care needs — complex or time-sensitive care schedules have frequently been mishandled
Ask first if
- No-shows and late arrivals are reported frequently, including complete no-shows with no advance call or notification
- Care staff are often rotated or reassigned, meaning clients regularly receive unfamiliar workers who may not know their specific care needs
- Some staff sent are reportedly unqualified to perform the specific care required (e.g., catheterization, bowel programs, ostomy care, bathing)
- Care visit renewals may lapse without proactive notice to the client or family, resulting in sudden service gaps
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Edmonton families.
Edmonton, AB
Compare with similar Edmonton providers.
| Provider | Reviews | Rating | Best for |
|---|---|---|---|
| CBI Home Health · this provider | 38 | 1.8 | — |
| Infinity Healthcare | 163 | 5.0 | Dementia Care |
| Blessing Home Care and Group Home Ltd. | 148 | 5.0 | Palliative Care |
| Residential Aide Placement Service | 123 | 4.9 | — |
| Home Instead Edmonton 3031 | 106 | 4.9 | Palliative Care |
| Incasa Home Care Services | 103 | 4.9 | Palliative Care |
Based on Google review counts and ABSeniors data for home care in Edmonton. Verify current details with each provider.
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Get my top matches →Questions families actually ask.
What should families do if a scheduled visit is missed? +
Reviewers advise calling the home office directly, though hold times can be long and resolution is not guaranteed. Keeping a written log of visit times and having a backup family member who can step in are strategies families mention using.
Is CBI Home Health contracted through AHS? +
Several reviewers confirm that CBI operates as a contracted provider through Alberta Health Services. Reviewers suggest contacting an AHS representative directly if service problems persist and asking about alternative providers.
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