Incasa Home Care Services
InCasa Home Care Services is an Edmonton-based provider specializing in senior and elder care with expertise in palliative care, dementia, Alzheimer's, and Parkinson's care. They offer personalized services including personal care, meal preparation, transportation, respite care,
- Emphasis on palliative care
- 24/7 availability
- Flexible scheduling
- 103 client reviews (4.9★ average)
Strong fit for palliative care.
InCasa Home Care Services is an Edmonton-based provider specializing in senior and elder care with expertise in palliative care, dementia, Alzheimer's, and Parkinson's care. They offer personalized services including personal care, meal preparation, transportation, respite care, and 24-hour live-in care, partnering with Alberta Blue Cross and Alberta Health Services for billing.
Scheduling coordinators are highly responsive — reach out directly to them with requests
Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.
What they're known for.
Summarized from the provider's own website. Verify specifics when you contact them.
Who this may be right for.
Good fit for
- Post-hospital transition back to home
- Long-term in-home care placement
- Memory care and Alzheimer's support at home
Ask first if
- Families who have tried multiple Edmonton agencies consistently rate Incasa as the best comparison
- Hospital discharge
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Edmonton families.
Edmonton, AB
Compare with similar Edmonton providers.
| Provider | Reviews | Rating | Best for |
|---|---|---|---|
| Incasa Home Care Services · this provider | 103 | 4.9 | Palliative Care |
| Infinity Healthcare | 163 | 5.0 | Dementia Care |
| Blessing Home Care and Group Home Ltd. | 148 | 5.0 | Palliative Care |
| Residential Aide Placement Service | 123 | 4.9 | — |
| Home Instead Edmonton 3031 | 106 | 4.9 | Palliative Care |
| Home Care Assistance Edmonton | 90 | 4.7 | Dementia Care |
Based on Google review counts and ABSeniors data for home care in Edmonton. Verify current details with each provider.
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Get my top matches →Questions families actually ask.
Can Incasa help with the transition from hospital back to home? +
Yes, multiple families have specifically praised Incasa for supporting seniors returning home after a hospital stay, including overnight and night-shift caregiving. Their team coordinates scheduling and care needs to ease the transition for both the senior and their family.
Does Incasa provide overnight or nighttime care? +
Reviewers mention dedicated night caregivers supporting clients through the night hours, suggesting overnight care is available. Families should contact Incasa directly to confirm availability and scheduling.
How does Incasa handle scheduling changes or special requests? +
Multiple reviews highlight responsive scheduling coordinators who accommodate requests quickly and go above and beyond to ensure coverage. Families report the process as stress-free and reliable.
Is Incasa suitable for seniors with Alzheimer's or dementia? +
At least one reviewer specifically notes that Incasa provided compassionate care for a grandmother with Alzheimer's, including matching a caregiver to the family's shift-work schedule. The caregivers are described as gentle and attentive to complex care needs.
How does Incasa compare to other home care agencies in Edmonton? +
Several reviewers who had previously used other Edmonton home care agencies describe Incasa as noticeably better in terms of staff kindness, communication, and flexibility. Families who had 'bounced around' agencies consistently settled on Incasa as their preferred provider.
Does Incasa support seniors whose families have varying cultural backgrounds or languages? +
Reviews reference clients from Senegal and families with diverse backgrounds receiving respectful, accommodating care. Staff are described as treating clients with dignity regardless of disability or background.
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