Infinity Healthcare
A home care in Edmonton — personalized and family-oriented rather than transactional.
Care that adapts as needs change.
Families who struggled to find a reliable home care match elsewhere. Supportive and communicative with proactive family updates.
Ask for a personalized care plan walkthrough — families say staff take time to listen and clarify every question
personalized and family-oriented rather than transactional
What families look for first.
Who this may be right for.
Good fit for
- Families who struggled to find a reliable home care match elsewhere
- Customized home care plans including personal care, medication management, and respite
- Complex or multi-need care at home including nursing support and companionship
Ask first if
- Management responds to calls and emails around the clock, including after hours
- Previous home care provider that wasn't working out
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Edmonton families.
Edmonton, AB
Questions families actually ask.
Does Infinity Healthcare provide personalized care plans? +
Multiple reviewers note that Infinity Healthcare tailors care plans to each client's specific needs rather than offering a one-size-fits-all approach. Staff take time to understand the client's situation and adjust plans accordingly.
Can families expect regular updates about their loved one's care? +
Families in reviews describe receiving thorough and consistent updates that gave them peace of mind. Proactive communication appears to be a consistent part of how the team operates.
Is someone available to respond to calls or messages outside of regular business hours? +
Several reviewers specifically note that management responds to emails and calls regardless of the hour, suggesting 24/7 availability for client and family inquiries.
What types of services does Infinity Healthcare provide at home? +
Reviewers mention services including personal care, medication management, companionship, nursing support, and assistance with daily tasks. Care is described as adaptable to both routine and more complex needs.
How does Infinity Healthcare match caregivers to clients? +
Staff reviewers describe a thoughtful matching process where caregivers are paired with clients they are comfortable with, rather than being assigned arbitrarily. This approach is noted as benefiting both caregivers and clients.
Is Infinity Healthcare a good option if we've had bad experiences with other providers? +
Several families specifically mention switching to Infinity Healthcare after being let down by previous home care providers and finding the experience significantly better. The team is frequently described as genuinely caring and attentive from the first interaction.
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