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Home Care · Edmonton

CarePros

✓ ABSeniors Verified 3.5 · 33 reviews 📍 Serving Edmonton
Free to contact. No pressure, no obligation.
Provider overview

Care that adapts as needs change.

Rating
3.5
Reviews
33
Listed
Edmonton
Area
Edmonton
ABSeniors family note

Verify staff scheduling reliability and supervision protocols before committing to ongoing care

Support that feels personal.

Verify staff scheduling reliability and supervision protocols before committing to ongoing care

What families look for first.

Children and youth with complex…
Fit guide

Who this may be right for.

Good fit for

  • Children and youth with complex needs, based on the organization's stated focus area

Ask first if

  • Multiple reviews raise concerns about staff supervision, reliability, and management follow-through; punctuality and shift coverage have been flagged as issues
What happens next

A calmer first step.

1

Brief phone conversation

Share what is happening, who needs care, and whether the need is urgent or exploratory.

2

Care needs and schedule review

Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.

3

Caregiver matching

The team looks for fit based on care level, personality, language preferences, and comfort.

4

Start small, adjust as needed

Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.

Location and service area

Serving Edmonton families.

Office
4432 Calgary Trl NW #201, Edmonton, AB T6H 4A6, Canada
Edmonton, AB
Primary area
Edmonton
Family questions

Questions families actually ask.

What type of care does CarePros primarily provide? +

Based on reviewer comments, CarePros appears to focus on care for children and youth, including support workers who work directly with young clients in various settings.

Have there been concerns raised about staff reliability? +

Yes, multiple reviewers have noted issues with staff arriving late or missing shifts without adequate notice, which caused disruptions for at least one client who missed hospital appointments.

Have there been any concerns about supervision quality? +

Several reviewers have raised concerns about inadequate supervision of clients and a lack of management follow-through, though other reviewers describe dedicated and caring staff.

Is CarePros recommended by its own staff? +

Reviewer sentiment from staff is mixed; some describe a supportive team environment, while others cite lack of paid training, poor management responsiveness, and feeling undervalued.

Listing status

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