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Mental Health · Cold Lake

Points West Living Cold Lake

Points West Living Cold Lake is a senior living community operated by Connecting Care, emphasizing the Eden Alternative philosophy to eliminate loneliness, helplessness, and boredom through meaningful engagement and community-centric care. The facility offers on-site amenities in

✓ ABSeniors Verified 3.7 · 15 reviews 📍 Serving Cold Lake
Why ABSeniors highlights this provider
  • Seniors-focused practice
  • 15 client reviews (3.7★ average)
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Provider overview

Care that adapts as needs change.

Points West Living Cold Lake is a senior living community operated by Connecting Care, emphasizing the Eden Alternative philosophy to eliminate loneliness, helplessness, and boredom through meaningful engagement and community-centric care. The facility offers on-site amenities including cafes, fitness rooms, and hair salons, but does not explicitly provide mental-health counselling or therapy services.

Rating
3.7
Reviews
15
Listed
Cold Lake
Area
Cold Lake
ABSeniors family note

Facility has experienced staff turnover and labour disputes noted in past reviews

Company snapshot
Provider typeMental Health
ServingCold Lake
Rating3.7★ · 15 reviews
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ABSeniors Confidence Score
5.5/10
15 reviews
Recent reviews
Website reviewed
Physical office
Funding info (CDHCI)

Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.

Care focus & strengths

What they're known for.

What sets them apart
Seniors-focused practice

Summarized from the provider's own website. Verify specifics when you contact them.

Fit guide

Who this may be right for.

Ask first if

  • Facility has experienced staff turnover and labour disputes noted in past reviews
What happens next

A calmer first step.

1

Brief phone conversation

Share what is happening, who needs care, and whether the need is urgent or exploratory.

2

Care needs and schedule review

Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.

3

Caregiver matching

The team looks for fit based on care level, personality, language preferences, and comfort.

4

Start small, adjust as needed

Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.

Location and service area

Serving Cold Lake families.

Office
512 25 St, Cold Lake, AB T9M 1G6, Canada
Cold Lake, AB
Primary area
Cold Lake
What families say

In their own words.

“Very nice room, super comfy bed, good breakfast.”

Excerpts from public Google reviews. See all reviews on the provider's Google listing.

Compare your options

Compare with similar Cold Lake providers.

ProviderReviewsRatingBest for
Points West Living Cold Lake · this provider 15 3.7
Lakeland Psychological Services 22 4.6 Counselling / Therapy
Supporting Wellness Psychological and Family Services 4 5.0 Counselling / Therapy
Supporting Wellness Psychological and Family Services | Therapist Cold Lake
Trailhead Counselling & Psychological Services
Men's Soul Counselling Service Counselling / Therapy

Based on Google review counts and ABSeniors data for mental health in Cold Lake. Verify current details with each provider.

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Family questions

Questions families actually ask.

What have residents said about their rooms and meals at Points West Living Cold Lake? +

Reviewers have described rooms as very nice with comfortable beds and good breakfasts. The overall environment has been characterized as clean and friendly.

What do family members say about their loved ones living at Points West Living Cold Lake? +

At least one family member noted that their grandmother lives there and describes her experience as great. General feedback from residents and visitors has been mostly positive regarding the care and atmosphere.

Listing status

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