Motion (formerly Motion Specialties) | Mobility Equipment & Stairlifts
Care that adapts as needs change.
Post-hospital discharge equipment needs. Small retail and service shop serving Red Deer and surrounding area including Lacombe and Sylvan Lake.
Bring specific needs details upfront to speed up custom equipment ordering
Bring specific needs details upfront to speed up custom equipment ordering
What families look for first.
Who this may be right for.
Good fit for
- Post-hospital discharge equipment needs
- Wheelchair and mobility scooter repairs and fittings
Ask first if
- Weekend and holiday installs have been arranged for urgent hospital discharge situations
- Complex custom equipment orders (e.g. custom wheelchairs through benefits providers) have experienced long delays and communication gaps in some cases
- Hospital discharge
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Red Deer families.
Red Deer, AB
Questions families actually ask.
Can Motion accommodate urgent stairlift or mobility equipment installation on weekends or holidays? +
Multiple reviewers report that Motion has arranged installations over weekends and long weekends to help bring patients home from hospital sooner. Families in urgent situations should call ahead and explain their timeline, as staff have shown willingness to accommodate.
Does Motion service mobility equipment they did not originally sell? +
At least one reviewer confirms that a technician travelled to Lacombe to repair a product sold by a different company, suggesting the store does provide service on outside equipment. It is worth calling ahead to confirm availability for a specific product.
Does Motion offer mobility scooter repair and servicing? +
Yes, multiple reviewers mention bringing in scooters and wheelchairs for diagnosis, repair, and servicing, with staff described as knowledgeable about the equipment.
Can Motion help with fitting and selecting the right wheelchair for a loved one? +
Reviewers describe staff calling ahead of appointments to understand the client's needs, trialling equipment in real settings such as care home hallways and elevators, and following up after delivery to ensure the equipment works well.
Does Motion serve customers outside of Red Deer? +
Reviews mention technicians travelling to Lacombe and customers from Sylvan Lake receiving same-day or next-day service, indicating the store serves a broader central Alberta region.
Are there any known concerns about custom wheelchair orders through insurance or benefits providers? +
One reviewer described a lengthy process of nearly a year for a custom wheelchair ordered through a benefits provider, with communication gaps and an incorrect component delivered initially. Families navigating third-party benefits should ask about the full process and required documentation at the start.
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