Horizon health
- 44 client reviews (3.4★ average)
Care that adapts as needs change.
Confirm appointment reminders are received and check that the clinic is open before travelling, especially in poor weather
Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.
Who this may be right for.
Good fit for
- Patients who already have an established relationship with a specific physician (e.g., Dr. Shaker, Dr. Holm-Jhass)
Ask first if
- Clinic is not accepting new patients from most physicians; existing patients who lose their doctor may be classified as new patients and turned away
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving St. Albert families.
St. Albert, AB
In their own words.
“Dr. Appointment was at 10 at 10: 04 I was seing the doctor.”
“I have never had any issues with this clinic. The staff at the front desk are always very friendly and helpful. I love my doctor and her dietician, they really listen and make time for me.”
Excerpts from public Google reviews. See all reviews on the provider's Google listing.
Compare with similar St. Albert providers.
| Provider | Reviews | Rating | Best for |
|---|---|---|---|
| Horizon health · this provider | 44 | 3.4 | — |
| Sturgeon Community Hospital | 568 | 3.3 | — |
| Rivercrest Medical Clinic | 393 | 3.4 | Family Medicine / Geriatrics |
| Cure MD Medical Clinic & Walk-Ins St. Albert | 190 | 4.7 | Family Medicine / Geriatrics |
| Sturgeon Medical Clinic | 136 | 3.1 | — |
| Sturgeon Walk-in Clinic | 134 | 3.6 | — |
Based on Google review counts and ABSeniors data for medical & health in St. Albert. Verify current details with each provider.
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Get my top matches →Questions families actually ask.
Is Horizon Health accepting new patients? +
Several reviewers note that most physicians at the clinic are not accepting new patients, and availability is limited. Patients whose doctor has left the clinic have reported being reclassified as new patients and being unable to get care.
How easy is it to reach the clinic by phone? +
Multiple reviewers report difficulty getting through by phone, with calls frequently going unanswered even during stated business hours. Some reviews note there is no voicemail option to leave a callback request.
What are the doctors at Horizon Health like? +
Reviewers consistently praise individual physicians — particularly Dr. Shaker and Dr. Holm-Jhass — for listening attentively, being professional, and providing thorough care. The quality of care once seen by a doctor is rated highly by the majority of reviewers.
Is there a gynecologist at the clinic? +
A gynecologist is available at the clinic but visits only once a week, which can result in longer wait times for appointments. This was noted to be partly due to limited gynecology services in the St. Albert area.
What should I know about appointment scheduling? +
Some reviewers report booking errors made by front desk staff and note there is no cancellation waitlist — patients must call daily to check for openings. Appointment confirmation by email has been mentioned, but at least one reviewer arrived to find the clinic closed without prior notice.
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