Health Matters Medical Clinic
- 33 client reviews (3.4★ average)
Care that adapts as needs change.
Expect long phone hold times — visiting in person may be more reliable for booking
Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.
Who this may be right for.
Ask first if
- Phone wait times are frequently reported as 15–45 minutes; some reviewers recommend visiting in person to book appointments
- Clinic is sometimes closed mid-week without a voicemail option available, making rescheduling difficult
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Medicine Hat families.
Medicine Hat, AB
In their own words.
“Great staff. My doctor, Dr. Eguzu is knowledgeable, friendly and helpful.”
Excerpts from public Google reviews. See all reviews on the provider's Google listing.
Compare with similar Medicine Hat providers.
| Provider | Reviews | Rating | Best for |
|---|---|---|---|
| Health Matters Medical Clinic · this provider | 33 | 3.4 | — |
| Medicine Hat Regional Hospital | 211 | 2.9 | Family Medicine / Geriatrics |
| PRIMECURE MEDICAL CLINIC AND WALK-IN | 50 | 4.2 | — |
| Southern Alberta Medical | 33 | 3.5 | — |
| Inspiration Pulmonary Health | 11 | 4.4 | — |
| A Azam MD | 5 | 4.8 | — |
Based on Google review counts and ABSeniors data for medical & health in Medicine Hat. Verify current details with each provider.
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Get my top matches →Questions families actually ask.
How long do patients typically wait on hold when calling to book an appointment? +
Multiple reviewers report hold times ranging from 15 to 45 minutes, and some note that nobody answers at all. Visiting the clinic in person has been suggested as a more reliable way to schedule an appointment.
Is Health Matters Medical Clinic accepting new patients? +
At least one reviewer noted the clinic was not accepting new patients at the time of their visit, though this may have changed. It is best to contact the clinic directly to confirm current availability.
Are virtual or phone appointments available? +
At least one reviewer mentioned having virtual appointments with their doctor after moving away from Medicine Hat, suggesting that remote consultations may be available for established patients.
Can I expect long in-office wait times at this clinic? +
One reviewer noted wait times of up to a couple of hours in the office, attributing this to doctors spending extra time with each patient. The same reviewer noted that once they understood the reason, it was acceptable.
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