Hardisty Seniors Community
Care that adapts as needs change.
Visit frequently and advocate directly with nursing staff — families who stayed involved reported better outcomes
Visit frequently and advocate directly with nursing staff — families who stayed involved reported better outcomes
What families look for first.
Who this may be right for.
Good fit for
- Short-term transitional placement while awaiting long-term care elsewhere
- Residents with family present daily to monitor and advocate for care
Ask first if
- Facility is aging, with old rooms lacking air conditioning and a pervasive urine/feces odour reported across multiple floors by many families
- Staff response times to call buttons and personal care requests were reported as excessively long by multiple families
- Many residents arrive via hospital transfer as the first available bed — families report having little choice in the placement
- Shared rooms are small and cramped; multiple reviewers describe the space as no bigger than a closet
- Hospital discharge
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Edmonton families.
Edmonton, AB
Questions families actually ask.
Is Hardisty Seniors Community suitable for post-hospital rehabilitation? +
Several families report that residents were transferred to Hardisty from hospitals specifically for rehab or to qualify for long-term care placement. However, multiple reviewers expressed concern that rehabilitation efforts were limited, with some describing residents being placed in wheelchairs rather than receiving active physiotherapy.
What are the room conditions like at Hardisty? +
Reviewers consistently describe the rooms and building as old, cramped, and in need of renovation. Shared rooms are frequently noted as very small, and the facility lacks air conditioning according to multiple family accounts.
How attentive is the staff to residents' personal care needs? +
Reviews are sharply divided — some families praise specific nurses and aides on particular floors for compassionate, dignified care, while a significant number of other reviewers report long waits for basic hygiene assistance, including being left soiled for extended periods.
Are there activities or recreation programs for residents? +
At least one reviewer describes the recreation activities as well thought out, while another reviewer reports that the recreation director misrepresented activities when challenged. The overall level of resident engagement is called into question by multiple families who observed residents sitting idle with no staff interaction.
Can family members stay overnight with a resident who is declining? +
At least one family member reports being provided a chair bed, pillow, blanket, and warm meals to stay with a loved one around the clock during end-of-life comfort care on the 2nd floor.
What should families do if they are assigned Hardisty as the only available bed after a hospital stay? +
Multiple reviewers strongly advise families to advocate for a different placement if at all possible, and note that Hardisty is often assigned simply because it is the first bed available rather than the best fit. Families who did stay recommend visiting frequently and escalating care concerns directly to nursing leadership.
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