Fresh Prep
A meal & nutrition in Calgary — homey.
Care that adapts as needs change.
Couples and families who want quick weeknight dinners without meal planning. Locally sourced proteins where possible; environmentally conscious packaging.
App makes it easy to skip weeks or pause deliveries — useful for caregivers managing irregular schedules
homey
What families look for first.
Who this may be right for.
Good fit for
- Couples and families who want quick weeknight dinners without meal planning
- Seniors who want nutritious, portioned meals with simple cooking steps
Ask first if
- Missing ingredients and unnotified substitutions have been a recurring complaint; have a backup meal plan ready
- Cancelling the subscription and arranging bag pickup has been difficult for multiple customers
- In-home care
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Calgary families.
Calgary, AB
Questions families actually ask.
Are the recipes easy enough for seniors or beginner cooks? +
Multiple reviewers highlight that recipes are straightforward and easy to follow, with pre-measured ingredients. Several family members noted it helped less-confident cooks prepare balanced meals at home.
How are the portion sizes? +
Most reviewers describe portions as generous and filling, though a few noted that some produce items (such as a single mini cucumber) felt skimpy. Overall, portions are generally considered adequate for one to two people.
What happens if an ingredient is missing from my order? +
Several customers have reported receiving orders with missing items, sometimes without prior notification. Resolution through customer service has been inconsistent, so families should have a backup meal option available on delivery days.
Can I pause or skip deliveries if my schedule changes? +
Fresh Prep's app allows customers to switch recipes, skip weeks, or pause service for longer periods, which multiple reviewers found convenient for managing changing needs.
Is the food suitable for someone who wants higher protein intake? +
Reviewers note that meals tend to be protein-forward, with proteins described as locally sourced where possible. However, at least one long-term customer raised concerns about fat and tendon content in certain meat cuts.
How responsive is customer service? +
Customer service experiences vary widely in the reviews — some customers report quick, helpful responses, while others describe waiting weeks without resolution. Families relying on the service for consistent weekly meals should be aware of this inconsistency.
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