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Mental Health · Edmonton

Edmonton Community Health Hub North

Edmonton Community Health Hub North houses AHS addiction and mental health services including the Access 24/7 program, which provides mental health and addiction support via telephone, inpatient assessment, clinic-based services, and crisis outreach. Services include individual,

Best for Counselling / Therapy Depression & Anxiety 3.9 · 26 reviews 📍 Serving Edmonton
Why ABSeniors highlights this provider
  • Emphasis on depression & anxiety
  • Virtual / telehealth
  • 26 client reviews (3.9★ average)
Free to contact. No pressure, no obligation.
Provider overview

Strong fit for depression & anxiety.

Edmonton Community Health Hub North houses AHS addiction and mental health services including the Access 24/7 program, which provides mental health and addiction support via telephone, inpatient assessment, clinic-based services, and crisis outreach. Services include individual, group, and virtual therapy options delivered by mental health therapists, nurses, social workers, and addictions counsellors.

Rating
3.9
Reviews
26
Listed
Edmonton
Area
Edmonton
ABSeniors family note

Nursing staff for immunizations praised as gentle and patient; mental health admin responsiveness is a recurring concern

Company snapshot
Provider typeMental Health
Best forImmunizations and public health services rather than acute mental health intervention
ServingEdmonton
Rating3.9★ · 26 reviews
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ABSeniors Confidence Score
7.5/10
26 reviews
Recent reviews
Website reviewed
Physical office
Funding info (CDHCI)

Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.

Care focus & strengths

What they're known for.

Care specialties
Counselling / TherapyDepression & Anxiety
Operational strengths
Virtual / telehealth

Summarized from the provider's own website. Verify specifics when you contact them.

Fit guide

Who this may be right for.

Good fit for

  • Immunizations and public health services rather than acute mental health intervention
  • Routine vaccinations including infant and newborn immunizations

Ask first if

  • Mental health referrals often result in multi-month waitlists before seeing a therapist
  • Phone access can be difficult — multiple callers report long hold times with no answer
What happens next

A calmer first step.

1

Brief phone conversation

Share what is happening, who needs care, and whether the need is urgent or exploratory.

2

Care needs and schedule review

Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.

3

Caregiver matching

The team looks for fit based on care level, personality, language preferences, and comfort.

4

Start small, adjust as needed

Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.

Location and service area

Serving Edmonton families.

Office
13211 Fort Rd NW, Edmonton, AB T5A 1C3, Canada
Edmonton, AB
Primary area
Edmonton
Compare your options

Compare with similar Edmonton providers.

ProviderReviewsRatingBest for
Edmonton Community Health Hub North · this provider 26 3.9 Depression & Anxiety
Edmonton Counselling Services 303 4.8 Counselling / Therapy
Manor clinic 196 4.7 Counselling / Therapy
Access 24 7 147 2.4
Envision Mind Care 93 4.0 Depression & Anxiety
Mental Health Clinic - Alberta Health Services 61 2.4

Based on Google review counts and ABSeniors data for mental health in Edmonton. Verify current details with each provider.

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Family questions

Questions families actually ask.

Does Edmonton Community Health Hub North offer mental health support? +

The hub does offer some mental health services, including psychiatry consultations and therapist referrals. However, multiple reviewers note that wait times for therapy can be around three months or longer after an initial assessment.

What is the facility like? +

Reviewers consistently describe the building as large, clean, and well-organized, with free parking available on site. Some note the interior layout can be slightly confusing to navigate.

Is the hub a good option for vaccinations and immunizations? +

Several reviewers had positive experiences getting vaccinations here for themselves, children, and newborns, praising nursing staff as kind, patient, and thorough. It appears to be a strong option for public health immunization services.

How easy is it to reach the hub by phone? +

At least one reviewer reported being left on hold for over 25 minutes across multiple call attempts. Families are advised to be patient when trying to reach the clinic by phone.

Listing status

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