Chartwell Hawthorn Retirement Residence
Chartwell Hawthorn is an all-inclusive independent living retirement residence in West Edmonton offering chef-prepared meals, weekly housekeeping, scheduled transportation, and 24/7 on-site staff support. The community features spacious pet-friendly suites, daily activities and e
- Emphasis on independent living
- 24/7 nursing on-site
- On-site dining
- Pet-friendly
- 38 client reviews (4.8★ average)
Strong fit for independent living.
Chartwell Hawthorn is an all-inclusive independent living retirement residence in West Edmonton offering chef-prepared meals, weekly housekeeping, scheduled transportation, and 24/7 on-site staff support. The community features spacious pet-friendly suites, daily activities and entertainment, and personalized care options to support residents' health and independence.
Ask for an open house tour — multiple families credited it as the turning point in their decision
Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.
What they're known for.
Summarized from the provider's own website. Verify specifics when you contact them.
Who this may be right for.
Good fit for
- Active seniors seeking independent retirement living with dining and amenities
- Seniors who value personalized dining (half-portions available) and wellness check-ins if meals are missed
Ask first if
- In-home care or family home, described as an upgrade by multiple residents and families
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Edmonton families.
Edmonton, AB
In their own words.
“Very warm and welcoming, all of the staff were amazing!”
“Received a beautiful plate of cookies for the visit of my grandkids & great grandkids from our Food Service Manager Maurice. That was so kind of him. That’s why this is such a great place to live. Everyone is so very accommodating!!!”
Excerpts from public Google reviews. See all reviews on the provider's Google listing.
Compare with similar Edmonton providers.
| Provider | Reviews | Rating | Best for |
|---|---|---|---|
| Chartwell Hawthorn Retirement Residence · this provider | 38 | 4.8 | Independent Living |
| Village at Westmount by Christenson Communities | 404 | 3.9 | Independent Living |
| Touchmark at Wedgewood | 83 | 4.3 | Independent Living |
| Churchill Manor | 80 | 4.4 | Independent Living |
| Chartwell Wescott Retirement Residence | 67 | 4.9 | Independent Living |
| Chartwell Heritage Valley Retirement Residence | 67 | 4.9 | Independent Living |
Based on Google review counts and ABSeniors data for retirement communities in Edmonton. Verify current details with each provider.
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Get my top matches →Questions families actually ask.
What is the atmosphere like at Chartwell Hawthorn? +
Multiple residents and family visitors describe the residence as warm, elegant, and more like a high-end hotel than a care facility. The common areas include a shuffleboard, pool table, and large TV lounge, and the building is consistently described as bright, clean, and well-maintained.
What kind of activities are available for residents? +
Residents have access to musical entertainment, games, Bible studies, a Sunday chapel hour, and various social events. The community holds open houses that several families found helpful when exploring the residence.
How does the dining experience work? +
Meals are prepared and served in a dining room, and the kitchen accommodates smaller appetites by offering half-portions on request. Staff reportedly check in on residents who miss a meal, such as breakfast.
What should families know about the sales and move-in process? +
Reviewers highlight that the retirement living consultants are informative and not pushy, and that move-in support from staff helped ease what families described as a difficult transition. Attending an open house is a common first step mentioned by families.
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