Calgary Counselling Centre
Calgary Counselling Centre offers effective, affordable counselling services in-person and online with no wait list, serving individuals, couples, families, and groups. They are a registered provider for victims of crime counselling and mental health services under federal NIHB f
- Emphasis on counselling / therapy
- Virtual / telehealth
- Sliding-scale fees
- 159 client reviews (2.7★ average)
Strong fit for counselling / therapy.
Calgary Counselling Centre offers effective, affordable counselling services in-person and online with no wait list, serving individuals, couples, families, and groups. They are a registered provider for victims of crime counselling and mental health services under federal NIHB for eligible First Nations and Inuit clients.
Request a counsellor reassignment early if the fit feels wrong — switching is possible and outcomes vary significantly by counsellor
Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.
What they're known for.
Summarized from the provider's own website. Verify specifics when you contact them.
Who this may be right for.
Good fit for
- People who need accessible, lower-cost counselling and are comfortable with an intern-led model
- Low-income individuals needing affordable, sliding-scale counselling access
Ask first if
- Most counsellors are student interns completing practicum hours, which can result in limited experience and lack of continuity when their placement ends
- Phone contact is frequently unreliable; multiple reviewers report unanswered calls and unreturned voicemails — intake is primarily completed online
- Sessions are capped at approximately 20 total; clients report not being informed of this limit until near the end of their sessions
- Fees are based on household income rather than individual income; the initial sliding-scale estimate may be high but can be negotiated on request
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Calgary families.
Calgary, AB
Compare with similar Calgary providers.
| Provider | Reviews | Rating | Best for |
|---|---|---|---|
| Calgary Counselling Centre · this provider | 159 | 2.7 | Counselling / Therapy |
| Sheldon M. Chumir Health Centre | 668 | 3.3 | Depression & Anxiety |
| South Calgary Health Centre | 468 | 2.8 | Geriatric Psychiatry |
| Distress Centre Calgary | 159 | 3.3 | Depression & Anxiety |
| Unison at Kerby Centre | 141 | 4.5 | — |
| Chinook Care Centre | 121 | 4.2 | Dementia / Cognitive Support |
Based on Google review counts and ABSeniors data for mental health in Calgary. Verify current details with each provider.
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Get my top matches →Questions families actually ask.
How much does counselling cost at Calgary Counselling Centre? +
Fees are set on a sliding scale based on household income, so costs vary by client. Some reviewers note the initial estimate can feel high, but the centre will adjust the fee if you request a reassessment.
Are the counsellors at Calgary Counselling Centre fully licensed therapists? +
Many of the counsellors are student interns completing their practicum, which means they are supervised but still in training. Clients report a wide range in experience and skill level depending on who they are matched with.
Is there a limit on how many sessions you can have? +
Multiple reviewers report being told there is a hard cap of approximately 20 sessions per client, and that this limit was not disclosed at the start of their care. The centre has disputed this policy in public responses, so clients are advised to ask about session limits directly during intake.
How do I get started or make contact with Calgary Counselling Centre? +
Intake is primarily completed through an online form. Several reviewers report difficulty reaching the centre by phone, with calls going unanswered or voicemails not returned.
What happens if I'm not a good fit with the counsellor I'm assigned? +
Reviewers confirm it is possible to request a transfer to a different counsellor if the initial match does not feel right. Proactively asking for reassignment is something multiple clients recommend.
Does Calgary Counselling Centre work with children? +
At least one reviewer attempted to access services for a young child, but experienced significant follow-up and communication difficulties that prevented the sessions from proceeding. Families seeking children's counselling should confirm availability and processes directly with the centre.
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