Aspire Counselling and Psychology
Care that adapts as needs change.
Use the online booking app rather than calling — multiple families report difficulty reaching staff by phone
Use the online booking app rather than calling — multiple families report difficulty reaching staff by phone
What families look for first.
Who this may be right for.
Good fit for
- Children and youth who have struggled to connect with other therapists, including those with complex mental health histories
Ask first if
- Phone calls frequently go unanswered and voicemails may not be returned; booking through the app or online portal is faster and easier than calling
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Spruce Grove families.
Spruce Grove, AB
Questions families actually ask.
What types of therapists are available at Aspire Counselling and Psychology? +
Reviewers mention working with psychologists and therapists who specialize in areas such as anxiety (including CBT), child and youth mental health, and animal-assisted therapy with a therapy dog. The practice appears to serve both adults and children.
Is the clinic environment suitable for someone feeling anxious about starting therapy? +
Multiple reviewers describe the space as calming, warm, and inviting, with one comparing it to a cottage in the woods. The atmosphere is frequently noted as judgment-free and welcoming.
How easy is it to book an appointment? +
Several reviewers report difficulty reaching the clinic by phone, with unanswered calls and unreturned voicemails mentioned across multiple reviews. Booking through the clinic's online app is recommended by reviewers as a more reliable and convenient option.
Does Aspire offer therapy for children and teens? +
Yes, reviewers mention therapists such as Melodie and Dawn working with children and youth, including kids with complex mental health needs. One reviewer credits a therapist and her therapy dog with helping a child open up after years of unsuccessful attempts elsewhere.
What should I do if I don't hear back after leaving a voicemail? +
Based on reviewer experiences, trying the online booking portal rather than relying on phone callbacks may be more effective. Multiple reviewers noted delays or no response when leaving voicemails.
Are there concerns about consistency of follow-up or appointment management? +
Some reviewers have reported canceled appointments without adequate notice and difficulty getting rebooked, which is worth keeping in mind when scheduling. Families are advised to confirm appointments directly and follow up proactively if they do not receive a response.
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