Alberta Transportation
Care that adapts as needs change.
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Edmonton families.
Edmonton, AB
Questions families actually ask.
What are Alberta Transportation's phone hours? +
According to callers, the office is open Monday to Friday from 8am to 12pm and 1pm to 4pm, and is closed on holidays. Callers have reported that the phone line plays an automated message outside of these hours.
Is it easy to reach someone by phone at Alberta Transportation? +
Multiple reviewers report significant difficulty reaching a live representative, including long hold times of 30 to 45 minutes and calls being directed to voicemail with no callback. A smaller number of callers report being able to get help without issue.
Can I contact Alberta Transportation by email instead of phone? +
The office does direct some callers to email as an alternative contact method. However, at least one reviewer reported that emails went unanswered, so response times by email are not guaranteed.
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