West Haven Terrace - Broadstreet Properties Ltd.
A retirement communities in Leduc — homey.
Care that adapts as needs change.
Active seniors. Quiet.
Ask about current balcony renovation timelines and parking costs before signing
homey
What families look for first.
Who this may be right for.
Good fit for
- Active seniors
- Limited mobility
Ask first if
- Rent increases annually and parking fees have risen incrementally over time
- Smoking is permitted inside individual units, which can cause hallway odours; balcony renovations may be ongoing with limited notice to tenants
- In-home care
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Leduc families.
Leduc, AB
Questions families actually ask.
How responsive is the maintenance team at West Haven Terrace? +
Multiple residents report that maintenance requests are handled quickly, sometimes within an hour for urgent issues like appliance failures. Staff members Georgio and Allen are specifically praised for professionalism and efficiency.
Is smoking allowed in the building? +
Smoking is permitted inside individual suites but not in hallways or near entrances. Some residents have noted that smoke odours can permeate common areas of the building.
How does rent change over time at West Haven Terrace? +
Several long-term residents report that rent is increased annually, and additional fees such as parking have also risen over the years. Prospective tenants are advised to ask about the full fee structure before signing a lease.
What is noise like between units? +
At least one resident notes that the wood-frame construction means noise travels between suites, and this is considered a limitation of the building design rather than a management issue.
How is the property managed day-to-day? +
Property Manager Jessica Strutt is consistently praised across reviews for being responsive, respectful, and proactive in resolving resident concerns. Grounds maintenance including snow removal is also noted as timely and well-kept.
Is West Haven Terrace suitable for families as well as seniors? +
Reviews indicate the community includes families with children, couples, and older adults, suggesting it is a mixed-demographic apartment community rather than an exclusively seniors-only residence.
What should I know about the unit interiors? +
Units are described as spacious with large windows and open-concept kitchens, though some reviewers note that older buildings may have dated appliances and that plastic vertical blinds break frequently. Layout preferences vary, with some finding living areas on the smaller side.
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