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Retirement Communities · Edmonton

Shasta Care Community

3.4 · 17 reviews Mobility accessible 📍 Serving Edmonton
Why ABSeniors highlights this provider
  • 17 client reviews (3.4★ average)
Free to contact. No pressure, no obligation.
Provider overview

Care that adapts as needs change.

Rating
3.4
Reviews
17
Listed
Edmonton
Area
Edmonton
ABSeniors family note

Quality of care and communication appears to have declined noticeably since the Sienna Living ownership change in 2025

Company snapshot
Provider typeRetirement Communities
Best forMemory care / dementia
ServingEdmonton
Rating3.4★ · 17 reviews
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ABSeniors Confidence Score
6.5/10
17 reviews
Recent reviews
Website reviewed
Physical office
Funding info (CDHCI)

Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.

Fit guide

Who this may be right for.

Good fit for

  • Memory care / dementia
  • Couples needing assisted living together

Ask first if

  • Hospital discharge or previous care facility
What happens next

A calmer first step.

1

Brief phone conversation

Share what is happening, who needs care, and whether the need is urgent or exploratory.

2

Care needs and schedule review

Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.

3

Caregiver matching

The team looks for fit based on care level, personality, language preferences, and comfort.

4

Start small, adjust as needed

Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.

Location and service area

Serving Edmonton families.

Office
112 Secord Dr NW, Edmonton, AB T5T 7S9, Canada
Edmonton, AB
Primary area
Edmonton
Compare your options

Compare with similar Edmonton providers.

ProviderReviewsRatingBest for
Shasta Care Community · this provider 17 3.4
Village at Westmount by Christenson Communities 404 3.9 Independent Living
Touchmark at Wedgewood 83 4.3 Independent Living
Churchill Manor 80 4.4 Independent Living
Chartwell Wescott Retirement Residence 67 4.9 Independent Living
Chartwell Heritage Valley Retirement Residence 67 4.9 Independent Living

Based on Google review counts and ABSeniors data for retirement communities in Edmonton. Verify current details with each provider.

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Family questions

Questions families actually ask.

Who currently owns and operates Shasta Care Community? +

Shasta Care was purchased by Sienna Senior Living in early 2025. Several reviewers note that policies and staffing changed following that transition, so families are encouraged to confirm current practices directly with management.

Can couples live together at Shasta Care? +

At least one reviewer mentions their parents (aged 90 and 92) have been living together at Shasta Care for over a year and are both happy, suggesting the facility can accommodate couples.

What do families say about communication with staff? +

Reviews from 2023 and earlier frequently praise proactive communication from care staff, including regular calls and updates. However, more recent reviews (2025–2026) describe difficulty reaching management and unanswered calls, suggesting communication quality may have declined after the ownership change.

What happens to the damage deposit after a resident moves out or passes away? +

Multiple reviewers report significant delays — in some cases over two months — in receiving damage deposit refunds from the current operator, Sienna Senior Living. Families are advised to document deposit amounts and follow up in writing.

Listing status

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