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Mental Health · Red Deer

Red Deer - Alberta Supports Centre

2.4 · 42 reviews 📍 Serving Red Deer
Why ABSeniors highlights this provider
  • 42 client reviews (2.4★ average)
Free to contact. No pressure, no obligation.
Provider overview

Care that adapts as needs change.

Rating
2.4
Reviews
42
Listed
Red Deer
Area
Red Deer
ABSeniors family note

Ask specific questions and request written confirmation of any changes to your file — verbal assurances are not always followed through

Company snapshot
Provider typeMental Health
Best forIndividuals in acute financial crisis who need short-term bridging support — several reviewers credit the centre with stabilizing their situation
ServingRed Deer
Rating2.4★ · 42 reviews
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ABSeniors Confidence Score
8.0/10
42 reviews
Recent reviews
Website reviewed
Physical office
Funding info (CDHCI)

Reflects how complete and verified this listing is on ABSeniors — review volume, recency, website review, office, and funding info. Not a quality rating of the provider.

Fit guide

Who this may be right for.

Good fit for

  • Individuals in acute financial crisis who need short-term bridging support — several reviewers credit the centre with stabilizing their situation

Ask first if

  • Phone wait times are frequently excessive — multiple reviewers report being on hold for 2–3 hours or being disconnected by the automated system before reaching
  • Adding a partner or potential roommate to your file may reduce your benefit amount significantly, even if that person is not employed
What happens next

A calmer first step.

1

Brief phone conversation

Share what is happening, who needs care, and whether the need is urgent or exploratory.

2

Care needs and schedule review

Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.

3

Caregiver matching

The team looks for fit based on care level, personality, language preferences, and comfort.

4

Start small, adjust as needed

Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.

Location and service area

Serving Red Deer families.

Office
First Red Deer Place, 4911 51 St 2nd floor, Red Deer, AB T4N 6V4, Canada
Red Deer, AB
Primary area
Red Deer
What families say

In their own words.

“Staff is so accomodating .so nice and helpful...Really supports whatever u need...”

Excerpts from public Google reviews. See all reviews on the provider's Google listing.

Compare your options

Compare with similar Red Deer providers.

ProviderReviewsRatingBest for
Red Deer - Alberta Supports Centre · this provider 42 2.4
Golden Circle Senior Resource Centre 104 4.5
Turning Point Society: Harm Reduction in Central Alberta 85 4.8
Alberta Health Services 24 3.4
Canadian Mental Health Assn 22 4.1
Red Deer Psychiatry Clinic 22 3.4

Based on Google review counts and ABSeniors data for mental health in Red Deer. Verify current details with each provider.

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Family questions

Questions families actually ask.

How long does it typically take to get through to a caseworker by phone? +

Multiple reviewers report wait times of two to three hours or more, and some were disconnected before reaching anyone. Visiting in person may be more reliable for urgent matters.

Can benefits be put on hold while a file is being processed or transferred? +

Yes — reviewers describe benefits being paused during file transfers, office changes, or while waiting for supporting documents such as a doctor's note, which can delay payments for weeks.

What happens to my benefit amount if I add a partner to my file? +

At least one reviewer noted their benefit dropped substantially after a partner was added to their file, even when that partner was not able to work, so it is worth confirming the financial impact before making any changes.

Does the centre help with costs like medication and children's needs? +

Some reviewers report that staff helped ensure medication costs were covered and provided guidance on accessing support for children, though experiences vary depending on the worker assigned.

Is it possible to apply for income support if I am new to Alberta or transferring from another province? +

Reviewers indicate that the application process requires significant documentation, and at least one family reported being unable to get clear guidance when transferring from another province, suggesting it is worthwhile to prepare thorough paperwork in advance.

Listing status

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