Lifestyle Options Retirement Communities - Terra Losa
A retirement communities in Edmonton — clean and secure, with a social atmosphere for family visits.
Care that adapts as needs change.
Visit regularly and monitor suite conditions — HVAC issues and meal completeness may go unaddressed without family follow-up
clean and secure, with a social atmosphere for family visits
What families look for first.
Who this may be right for.
Good fit for
- Long-term placement
- Limited mobility
Ask first if
- Pet deposits exceed $1,000 and additional services (medications, cleaning, emergency pendants) carry extra charges that can add up quickly beyond base rent
- Billing practices around suite transitions and additional-person fees have caused double-payment disputes for some families
- HVAC reliability has been a reported issue; residents have experienced days without heat or AC with limited management response
- Diabetic dietary management has been flagged as inadequate by at least one family; verify meal customization options before move-in
- In-home care
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Edmonton families.
Edmonton, AB
Questions families actually ask.
What is included in the monthly rent at Terra Losa? +
Based on reviews, base rent for independent living covers a suite and typically two meals (breakfast and supper) per day. Additional services such as medication administration, housekeeping, and emergency pendant rental are charged separately and can increase costs significantly.
Are pets allowed at Terra Losa, and is there a deposit? +
Reviewers indicate that pets are permitted but require a deposit of over $1,000, which includes an annual fee component. Families should confirm current pet policy details directly with the community.
How is the food quality at Terra Losa? +
Reviews are mixed on meal quality — some residents and families describe food as nutritious, varied, and nicely presented, while others note that meals are occasionally incomplete. Food quality appears to vary by day and by the chef on duty.
Is Terra Losa a secure facility? +
Multiple reviewers describe the facility as secure, and one family specifically appreciated the security measures in place for their relative's safety during a multi-year stay.
What should families know about transitioning a resident between independent and assisted living suites on the same campus? +
At least one family reported being charged for days in both the old and new suites during a transition, resulting in what they described as double billing. Families are advised to clarify the exact billing terms for suite transitions in writing before the move occurs.
How has management responded to maintenance issues like heating and cooling problems? +
Reviewers have reported instances where residents went without heat or air conditioning for extended periods, and families found management unresponsive to requests for compensation or temporary accommodations. Families are encouraged to stay in close contact with their loved ones and escalate concerns promptly.
Can the community accommodate diabetic residents with appropriate meal planning? +
At least one reviewer expressed concern that the community's approach to diabetic meal management was limited to half-portion meals rather than a tailored dietary plan. Families of diabetic residents should discuss specific dietary needs in detail with management prior to move-in.
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