Home Modification Solutions, LLC
Care that adapts as needs change.
Families adapting a home for an aging parent moving in. In-store experience described as unhurried and welcoming; phone and order fulfilment experience is inconsistent.
Ask for a named staff member — Chantal, Chelsey, or Aaliyah are frequently praised for taking time with fittings
Ask for a named staff member — Chantal, Chelsey, or Aaliyah are frequently praised for taking time with fittings
What families look for first.
Who this may be right for.
Good fit for
- Families adapting a home for an aging parent moving in
- Fitting mobility aids, walkers, compression stockings, and braces
Ask first if
- Some customers report long phone hold times, incomplete orders requiring a second trip, and one case of a multi-month shipping delay to a distant pickup locatio
- Physiotherapy referral or post-injury care at home
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Edmonton families.
Edmonton, AB
Questions families actually ask.
What types of mobility and medical supplies can I find here? +
The store carries a broad selection including walkers, knee and ankle braces, compression stockings, and home mobility devices. Staff are noted for strong product knowledge and can help match products to specific needs. Customers moving aging parents into their homes have found it a useful one-stop shop.
Can staff help fit products like braces or compression stockings? +
Yes, fitting assistance for items like knee braces, ankle braces, and compression stockings is a core part of the in-store service. Multiple reviewers highlight staff taking measurements and spending time explaining options. However, at least one customer reported a fitting result they were unhappy with and had difficulty getting a refund.
Are there any known issues with ordering or phone support? +
Some reviewers report long hold times when calling and occasional incomplete orders that require a second pickup trip. One customer experienced a significant shipping delay with delivery to an inconvenient location. Visiting in person appears to yield a more reliable experience than ordering by phone.
Has this store been recommended by health professionals? +
At least one reviewer was referred directly by a physiotherapy clinic, suggesting the store has some recognition among local health providers. Staff product knowledge is consistently noted by customers arriving on referral.
Is this a good option for families helping an elderly parent? +
Several reviewers describe coming in on behalf of an aging parent and receiving patient, knowledgeable guidance on suitable products. Staff are noted for not rushing customers and for explaining options clearly, which families found reassuring when navigating unfamiliar equipment choices.
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