Highland Primary Care Network
Care that adapts as needs change.
Ask staff to clarify all follow-up steps and equipment return policies before leaving your appointment
Ask staff to clarify all follow-up steps and equipment return policies before leaving your appointment
What families look for first.
Who this may be right for.
Good fit for
- Mobility assessments and exercise-based rehabilitation through kinesiology
Ask first if
- Phone lines are often unmanned and require leaving a voicemail rather than reaching reception directly
- Equipment loan policies (e.g., blood pressure monitors) may not be clearly communicated upfront — confirm return expectations at time of pickup
A calmer first step.
Brief phone conversation
Share what is happening, who needs care, and whether the need is urgent or exploratory.
Care needs and schedule review
Discuss mobility, memory, safety, meals, personal care, household help, and preferred visit times.
Caregiver matching
The team looks for fit based on care level, personality, language preferences, and comfort.
Start small, adjust as needed
Many families begin with shorter visits, then adjust the plan as the senior becomes comfortable.
Serving Airdrie families.
Airdrie, AB
Questions families actually ask.
What services does Highland Primary Care Network offer? +
Based on reviewer experiences, the clinic offers services including kinesiology assessments, chronic pain intake programs, and blood pressure monitoring. The range of allied health services appears to vary, so it is worth calling ahead to confirm availability.
Is the kinesiology service well-regarded? +
At least one reviewer had a very positive experience with the kinesiologist, noting they were knowledgeable, respectful, and provided a thorough assessment with take-home exercises. However, individual experiences across other services have been more mixed.
Have there been complaints about the pain clinic program? +
One reviewer cautioned that the pain clinic intake program made promises that were not followed through, citing limited resources and inexperienced therapists. Families should ask detailed questions about what ongoing support is actually available before enrolling.
Is it easy to reach staff by phone? +
Multiple reviewers noted difficulty reaching a live person by phone, as the system typically requires navigating a menu and leaving a voicemail. Visitors may have better results with in-person inquiries or allowing extra time for a callback.
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